WHAT PERSONAL INFORMATION DO WE COLLECT?
The following data may be collected and processed about you:
You provide us with information through the Website. The information we collect from you includes information provided at the time you register an account with our Website, subscribe to our services, search our Website, place an order through our Website, participate in our forums, create wish lists and request further services on our Website. As well as when you enter a contest or promotion, if there is a problem with the Website, we may collect and process your information. We may collect certain personal information about you, including without limitation your name, postal address, e-mail address, password, telephone number, financial and credit card information, age, occupation, a description of yourself, a picture, and your product and style interests.
Our Website will collect information about your transactions with us and how your orders are fulfilled.
We may keep a record of our correspondence with you (via phone, email, and so on).
If you take our survey (although you aren’t required to respond to these surveys), we may ask for personal information from you.
Technical information may be collected automatically, including, without limitation, the address of your computer’s Internet service provider (ISP), your login information, your browser type, and version, the time zone settings, the browser plug-in types and versions, and the operating system and platform.
Details of your visits to our Website may be collected automatically, including without limitation the full Uniform Resource Locators (URL) clickstream to, through and from our Website (including date and time), products and pages you viewed or searched for, page response times, download errors, lengths of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), methods used to browse away from the page (including information about how you use social media plug-ins), traffic data, location data, weblogs and other communication data.
In addition, we are working closely with third parties (you may take into consideration business partners, subcontractors, providers of payment and delivery services, advertising networks, analytics providers, search providers, etc.
Providers, credit reference agencies and fraud prevention providers) and may receive information from them.
COOKIES
You can distinguish yourself from other visitors to our Website by using cookies, which are used to keep track of your visits. Cookies help us to make improvements to our website and to give you the best browsing experience. Furthermore, they enable us and our advertising networks to deliver more relevant advertising.
STORAGE AND SECURITY OF YOUR PERSONAL INFORMATION
Internet information transmission is unfortunately not completely secure. We will do our best to protect your personal data, but can’t guarantee its security. If you transmit personally identifiable information via our Website, you do so at your own risk. Our security procedures and security features are designed to protect your information once it’s received by us.
Your credit/debit card information is never stored by us; it is processed by a trusted third-party payment processor. Our Website offers you the option of saving your credit or debit card details once your order has been processed so that future purchases will be simpler. As a safeguard, you will be required to enter the three-digit security code each time you elect to use the saved credit/debit card. Your credit or debit card details will be stored with our trusted third-party payment processor if you choose to store your credit or debit card details after an order is placed on the Website.
USES MADE OF YOUR PERSONAL INFORMATION
We may use information held about you to:
- As part of any contract between you and us, we are responsible for the following: take steps to meet our obligations;
- establish, maintain, and contact you regarding your account and orders;
- maintain databases of customers and marketing information;
- improve the presentation of content from our Website on your computer and mobile device;
- send you information about similar products and services to those you have already if you have consented to be contacted for these purposes, we may provide you with information about other products or services (including co-branded products or services that we are otherwise engaged in promoting) that may be of interest to you; and
- send you personalized emails, including addressing you by name in emails and providing gender-specific content;
- to enable you to participate in our interactive features (such as creating links to our website on your social media accounts); to
- carry out market research and analysis;
- notify you about changes to our service;
- maintain and improve our Website, including troubleshooting, data analysis, testing, research, statistical, and survey purposes;
- monitor how effective our advertising is, and deliver relevant advertising to you;
- identify and prevent fraud and keep our Website safe and secure; and
- enforce our Terms of Use, Terms, and Conditions of Sale and other agreements; or protect the rights, property, or safety of the Website, our group companies, our customers, or others.
USE OF ANALYTICS AND TARGETED ADVERTISING TOOLS
To better serve our Website visitors and customers, we may use Google Analytics features (more information about these features is set out below and at https://www.google.com/policies/privacy/partners/).
In Ad Settings, you can opt out of Google Analytics and customize Google Display Network ads.
If you’d like to ensure your privacy even further, you can use Google Analytics opt-out browser extensions.
Google Analytics features include the following:
- We and third-party vendors, including Google, may set cookies through the Google Analytics features to analyze and report on ads used on our Website, including but not limited to the impressions created by the ads and how these interact with other ad features and other features and services.
- Google Analytics Demographics and Interest Reporting allows us to use data from Google’s Interest-based advertising as well as third-party audience data (such as age, gender, and interests) to target and improve marketing campaigns, marketing strategies, and website content.
- We may advertise online using Remarketing and Google Analytics. We may display ads on third-party sites, including Google. As well as third-party vendors, including Google, we may use cookies to analyze and improve advertising on our Website and third-party websites, including ads based on your previous visits to our Website.
- Besides our own analytics and advertising tools, we may also use those provided by third parties, including Facebook, AdRoll, and Bing.
CHANGES TO OUR PRIVACY POLICY
At any time, we reserve the right to change this policy. Changes to our privacy policy will be posted here, and you will be notified as necessary. If our privacy policy changes, please check back frequently.
